ANALISIS PEMANFAATAN SISTEM APLIKASI DARI SEGI PENERIMAAN USER: TECHNOLOGY ACCEPTANCE BASED MODEL

The use of System Application Products at PT Asuransi XYZ is more intense in the Corporate Business Department. This research was conducted to measure level satisfaction SAP users and see actual XYZ, by combining implementation information system with UTAUT model DeLone-McLean model. study uses a questionnaire method sample being employees who work using Commercial section total 72 respondents. Where data collected then analyzed Structural Equation Model which processed SmartPLS 3.0 software. results this indicate that determined quality expectations. user goals may impact SAP's reuse intentions. Likewise, intention can have an on